Returns & Exchanges
At Naturally Native, we stand behind the quality of our organic, farm-to-table products and offer a 30-day satisfaction guarantee. If your order arrives damaged or doesn't meet your expectations, we are committed to making it right through a refund or replacement.
Return Process
- 1.Contact Support
Email our customer care team within 30 days of delivery with your order number and a brief explanation of the issue.
- 2.Provide Verification
For quality concerns or shipping damage, please attach clear photos of the product and packaging to help us improve our sourcing.
- 3.Receive Authorization
Our team will review your request within 48 hours and provide a return authorization number or confirm your eligibility for a direct refund.
- 4.Process Refund
Once approved, your refund will be processed back to your original payment method within 5-7 business days, excluding original shipping costs.